Claims Management Services
Expert Claims Management Services – just leave it to us.
When it comes to insurance, you need to know the facts. So, we make sure you have a range of qualified legal professionals at your disposal, to guarantee your case is managed in the best, most informed way possible.
Recovering what’s rightfully yours – uninsured loss recovery
Being in an accident is bad enough, but even if it wasn’t your fault, the resulting expenses you incur can soon add up. Our Uninsured Loss Recovery (ULR) team are experts in resolving such cases, recovering over £1 million per month in uninsured losses for our customers. They have access to the Motor Insurance Database, enabling them to negotiate with the third party insurer within hours of your claim. As they have processes in place to gather and assess all the necessary information quickly, they’re relentless in the fair and reasonable pursuit of what’s rightfully yours and will keep you updated at every stage.
Lessening your losses through third party claims management
If the accident was your fault, we’ll make sure the costs you incur are kept to a minimum, by offering to manage the other driver’s claim from the outset. We’ll repair their vehicle, provide them with an appropriate hire car and offer legal assistance. Not only does this help resolve claims faster, it means you stay in control, protecting against sometimes inflated and unnecessary third party costs. This proactive approach keeps everyone satisfied – the other driver suffers minimal inconvenience and you can rest assured you’re not being overcharged.
Making sure you can always keep going – ‘non-fault’ replacement vehicles
The incident wasn’t your fault, but if your car’s out of action you may not automatically be offered a suitable vehicle for your needs, and we know that’s unacceptable. So we’ll come in and immediately provide you with an appropriate ‘non-fault replacement’ vehicle at no extra cost, ensuring you and your business don’t suffer any inconvenience. Sometimes your situation may demand a like-for like replacement vehicle, but when this isn’t essential, we’ll provide the right vehicle for your requirements – not just a standard courtesy car. We’ll claim the cost back from the at-fault party’s insurer, so you’ll never be out of pocket. And because we work transparently, and strive to keep repair times to a minimum, you can be sure everyone involved is treated fairly.